Support
One address, answered by the people who build the app. Telling us the device and what you were doing gets you a useful reply faster — and the in-app Report a bug button fills that in for you.
Common questions
In the app, under Takes — the film icon at the top of the script list. They stay in Orate's own storage until you save them, which is deliberate: a take that fails partway can't leave a broken clip in your camera roll.
Tap Save to Photos (or your gallery on Android) to copy one out. If that fails, the app tells you so and the take stays where it is — check you have space and try again before deleting anything.
No. There is no account, no sign-in and no server. Your scripts and your video never leave the device.
The one thing that can be sent is anonymous crash diagnostics, and only if you turn on Share anonymous diagnostics in Settings. It is off unless you choose it, it carries no identifier, and it never includes your writing. Full detail on the privacy page.
You keep the take. Recordings are written so that a crash, an incoming call or a flat battery costs you the last few seconds rather than everything — and the take shows up in your list next time you open the app.
This is free, on both platforms. It's the reason the app exists, so it was never going to sit behind a subscription.
Those are the Pro tier, along with more than three saved scripts. Everything else — the whole prompter, crash-safe recording, exporting and sharing, and no watermark on either tier — is free.
Some options also depend on the phone. The app records at the closest quality your device actually supports rather than promising something it can't deliver.
Settings → Language opens your phone's own per-app language screen. It's done there rather than in the app because both iOS and Android tie that choice to your keyboard and to how dates and numbers are formatted — an in-app list would set a different thing under the same name.
On Android this needs Android 13 or newer; below that the app follows your device language.
Settings → Manage subscription opens the App Store or Google Play page for it. Billing is handled entirely by the store — we never see your payment details, and there is no receipt server here.
Restore on the upgrade screen brings back a purchase on a new phone. It needs no account, just the same store login.
Drag the pace slider on the recorder while it's running — it adjusts without restarting, so you keep your place. Type size, the height of the reading band, its background opacity and mirroring all live behind the sliders icon next to it.
Read time is estimated from your script's own writing system, so the number under a Tamil or Hindi script is longer than an English one of the same word count.
Yes — turn on Mirror in the prompter settings. It stays independent of right-to-left languages, so an Arabic script reads correctly whether or not the mirror is on.